More growth.
Less day-to-day work.

With our managed service, we take over the day-to-day management of your marketplaces. We work directly in your existing systems: flexible, transparent and clearly focused on performance.

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Service

More e-commerce success with our marketplace management

Would you like to free up your resources and focus fully on your core business? We take over the management of your marketplaces and ensure professional support and the continuous development of your sales channels.

Key areas

These are the tasks we handle for you

Product data maintenance

You supply the product data, we take care of the rest. We prepare texts, images and attributes for every channel and keep them up to date as soon as anything in your assortment changes.

  • Prepare data
  • Maintain attributes
  • Serve channels

Assortment management

We put together an assortment that suits each marketplace. For every channel we decide which products really belong there and which ones you are better off selling elsewhere.

  • Tailor the assortment
  • Stock channels
  • Weed out slow sellers

Error management

We check your processes for errors regularly and fix them reliably. Where data does not arrive or orders get stuck, we take care of it and get to the root cause.

  • Check processes
  • Fix errors
  • Keep operations stable
Optional

Marketing

On request, we plan and run marketing activities that increase your reach. What makes sense and how far we take it is agreed with you beforehand, in line with your budget.

  • Plan activities
  • Run campaigns
  • Evaluate results

Monitoring

We keep an eye on the performance of your operations at all times. That way we spot early which channels and products are doing well and where a closer look pays off.

  • Watch channels
  • Track development
  • Spot anomalies

Reporting

We report continuously on the performance of your e-commerce business. You see how revenue, channels and individual products develop, and we tell you what those figures mean.

  • Analyse data
  • Create reports
  • Put results in context

Too much day-to-day work, too little time?

In a free first call we find out which day-to-day tasks are tying you up and where our marketplace management comes in.

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How it works

How our marketplace management works, step by step

01

Onboarding and system check

We start by getting to know your existing marketplaces, systems and internal workflows. Together we define responsibilities, priorities and the scope of our work. This creates a clear basis for working together day to day and makes sure our support fits neatly into the processes you already have.

02

Taking over operations

After onboarding, we take over the agreed tasks directly in your existing system environment. We look after your marketplaces remotely through your own accounts, monitor running processes and take care of product data, listings, errors and other day-to-day operational matters.

03

Management and optimisation

During ongoing operations we continuously analyse your marketplace activities and optimise content, assortment and processes. Errors and anomalies are spotted and dealt with early, while we identify potential and put measures in place to improve your marketplace performance.

04

Reporting and further development

You keep an overview of your marketplace business at all times. Through transparent coordination and regular reporting we make developments easy to follow, and we adapt our support flexibly to new requirements, additional platforms or the growth of your assortment.

Contract partners:

Your contacts

Daniel Müller, Managing Director of Leogra

Daniel Müller

Managing Director

Fabienne Fischer, E-Commerce Manager at Leogra

Fabienne Fischer

E-Commerce Manager

We are here for you

Behind Leogra is an experienced team that supports you strategically, technically and operationally throughout your marketplace business.

We listen, understand your goals and find the solution that fits your company. You always have the same dedicated contacts and the expertise of our entire team in the background.

Discover Leogra

420+

Marketplaces via Rithum

360°

Marketplace service

15+

Years in e-commerce

4

Service models

Frequently asked questions

Who is the marketplace service right for?
The marketplace service is ideal if you want to take pressure off your internal team and hand the day-to-day marketplace business to experienced people. It suits brands, manufacturers and retailers that already sell on marketplaces and do not have enough internal capacity for it.
Which tasks do you handle exactly?
We maintain your product data, manage the assortment per channel, monitor running processes and fix errors before they disrupt daily business. On top of that comes regular reporting, and we handle marketing activities on request. What falls to us is agreed together during onboarding.
Do I stay in control of my marketplace business?
Yes, you stay in control at all times. We work in your own accounts and in your system environment, so you can see what happens there at any time. Decisions about assortment, pricing and new platforms remain yours. We agree things with you first and then put them into practice.
What are the requirements for the marketplace service?
You need your own contracts with the middleware, such as Rithum or Tradebyte, and with the marketplaces themselves. Your internal systems also need to be fully set up. We work within that existing environment and take over day-to-day operations, not the build-up of the infrastructure.
How flexible is the collaboration and how is it billed?
Working with us is flexible and adapts to your current requirements, however your needs develop over time. Billing is on an hourly basis, based on the platforms you have connected and the size of your product assortment.

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