FAQ

Frequently Asked Questions

Welcome to our FAQs! Here we answer the most common questions about our full-service marketplace offering.

Whether it’s about integration, logistics, or platform requirements – this page gives you a quick overview of how we support brands and retailers in reaching their customers efficiently and successfully.

The time until your products go live on the platform depends on how quickly we receive your complete product data, how long the marketplace takes for approval, and how many products you want to sell.

Not every marketplace accepts all product categories or sellers. With our experience, we are happy to advise you on which marketplaces are best suited for your products.

We check your packaging licensing and, if necessary, adjust it according to the current regulations – you don’t have to worry about a thing.

In principle, yes, but the products and packaging must comply with the regulations of the respective country. For example, France has special rules, and in the UK, additional customs costs would apply. We are happy to advise you on this.

Yes, we continue to support you even after your products are successfully live. A 30-minute consultation can be booked monthly.

You only send your goods to our logistics partner. We take care of everything else – from storage and shipping to returns – completely on your behalf.

Through the seller dashboard, current stock levels can always be viewed, so the seller can handle reordering themselves. However, we also offer this service as an additional service.

Currently, we only act as a marketplace integrator. From our experience, marketplaces provide greater reach and generate more sales.

Do you have any other questions?

Go to the Marketplace Full-Service page